Privacy Policy
Last updated: 21 September 2026
MR.BALA Trading SRL (“MR.BALA”, “we”, “us”) respects your privacy. This notice explains how we process personal data when you visit mrbala.com, contact us, or request information about our wholesale products.
1. Data controller
Controller: MR.BALA Trading SRL, Bucharest, Romania.
Email: office@mrbala.com
Phone: +40 765 772 192
If you need our registered address, company registration number or VAT number for a formal request, contact us at office@mrbala.com and we will provide the current company details.
2. Data we may receive
We may receive your name, company, email address, telephone number, product interests, message, and any information you choose to include in an enquiry. Our hosting provider may also process technical data such as IP address, browser, device and security logs.
3. Why and on what basis
- To answer enquiries and provide quotations or product information: steps at your request and legitimate interests.
- To communicate with business customers and manage commercial relationships: contract or pre-contract steps and legitimate interests.
- To protect the website, prevent abuse and maintain security: legitimate interests and legal obligations.
- To comply with legal, accounting and regulatory duties: legal obligation.
We do not sell personal data and we do not use it for unrelated purposes.
4. Recipients and international transfers
Data may be accessible to our hosting, website, email, security and communications providers only where needed to operate the website or respond to you. Some providers may process data outside the European Economic Area; where this occurs, we use an adequacy decision or appropriate safeguards required by GDPR.
5. Retention
We keep enquiry and business correspondence only for as long as needed to respond, manage the relationship, meet legal obligations and establish or defend legal claims. Security logs are kept for the period configured by our hosting and security providers.
6. Your rights
Subject to legal limits, you may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time. You may complain to the Romanian supervisory authority, ANSPDCP, or another competent EU authority.
To exercise your rights, email office@mrbala.com. We may need to verify your identity. We normally respond within one month, subject to GDPR extensions for complex requests.
7. Cookies
For information about cookies and consent choices, see our Cookie Policy.
8. Changes
We may update this notice when our processing or legal obligations change. The current version is published on this page.
This notice is intended as general information and should be reviewed against MR.BALA’s actual providers and processing activities.